If you have an unwanted vehicle taking up space, donating it to Desert Wheels is a simple and effective way to make a difference. Many donors worry about the logistics of towing their vehicles, but rest assured that our free car donation towing service covers this entirely. Whether your car is running or not, we are here to help. All proceeds from the auction of your vehicle help cover towing costs, meaning you won't pay a dime for the pickup service.
To get started, simply fill out our donation form with details about your vehicle. Once we receive your submission, our team will quickly coordinate a convenient time for towing. Whether you're in urban Arizona or a more rural area, we strive to make the process as seamless as possible. Just keep in mind that for extremely rural locations or impounded vehicles, there may be exceptions regarding our towing services.
Step-by-step timeline
Submit Your Donation Form
Complete our straightforward online form with information about your vehicle. This is the first step in starting your donation journey.
Receive Confirmation
Once we receive your form, a representative will review it and contact you to discuss pickup options and confirm all details.
Schedule Towing Appointment
We will work with you to arrange a convenient time for the tow truck to arrive, typically within 24-72 hours depending on your location.
Prepare Your Vehicle
On the scheduled day, ensure you have the title and keys ready. Our tow truck operator will arrive, ready to assist with the pickup process.
Free Pickup and Towing
The tow truck will arrive at the agreed time, and after a quick inspection, your vehicle will be loaded up and taken away—towing is completely free!
What you need ready
- Vehicle title (if available)
- Keys to the vehicle
- Signed release form
- Confirmation of pickup address
- Clear access path for tow truck
Honest expectations
While we aim to provide efficient service, same-day pickups are not always feasible due to scheduling and location constraints. Our team will do their utmost to accommodate your needs, but it's essential to understand that specific time frames may vary. For donors requesting weekend or after-hours pickups, please note that these are typically limited and should be arranged in advance. We cannot guarantee immediate service, especially for vehicles in rural areas or if additional logistics are involved.
How pickup logistics work
Our dispatcher works closely with a network of local towing providers to ensure a smooth pickup process. Once your donation form is submitted, the dispatcher will coordinate with the tow operator to establish a pickup time. Communication is key; you can expect a call from the tow truck driver before arrival to confirm details and answer any last-minute questions about the pickup.
Arizona pickup notes
In Arizona, we have a dense network of tow operators to assist with vehicle pickups, particularly in urban and suburban areas which allows for quick scheduling. However, in rural regions, towing can be less predictable due to fewer resources and potential HOA regulations or street-parking rules that might affect accessibility. Donors should be aware of these conditions and communicate any concerns during the scheduling process to ensure a smooth pickup.